• IT System Engineer

    Job Locations US-IL-Chicago
    Posted Date 6 days ago(12/4/2018 10:06 AM)
    Requisition ID
    2018-7822
    Category
    Other
    Position Type
    Regular Full-Time
    Shift
    Days
  • Overview

    The IT Systems Engineer is responsible for the implementation and ongoing support of virtual servers, systems and application software, and other healthcare IT technology on the Ann & Robert H. Lurie Children’s Hospital of Chicago network. This engineer will focus on the migration, upgrading and ongoing maintenance and support of the Microsoft Azure Cloud platform. It should be noted that the IT Systems Engineer role, while responsible for server and other IT technology on the Microsoft Cloud Platform, also focuses on the on premise aspects of this technology.

     

    These duties may be performed directly or coordinated with IM Applications teams, external technology and/or service partners. Project and end user activities may include coordination, communication,  and other duties as required for success. The IT System Engineer is expected to be self-directed and perforn  responsbilities with minimal supervision.

    Responsibilities

    1. Implements and maintains server and storagesystems (computer hardware, operating systens and application software) as assigned or in association with application or technology systems projects. Therefore the IT Systems Engineer will be responsible for one or more of the these technology areas:
      1. General Microsoft server administration including relative networking and application techincal support
      2. VMWare host and client support and adminstration
      3. General Linux server administration
      4. General storage systems configuration and support
    2. Deploy and build out our Microsoft Azure tenant
    3. Perform and manage project tasks related to server and client needs as assigned for IM or organizational project tasks.
    4. Maintain department standards for server and storage systems
    5. Provides consultative services to end users regarding technology or application services and/or client related issues
    6. Completes assigned Help Desk support tickets within IM Department standards
    7. Serves as liaison to vendors for equipment and software maintenance
    8. Develops and documents procedures covering all aspects of enterprise-wide client/server administration
      1. Monitors and reports on performance for all assigned servers, applications, and technologies
      2. Performs ongoing capacity and performance planning for all assigned servers, applications, and technologies
    9. If assigned, assumes on-call responsibility, per the schedule
    10. Performs other duties as assigned

    Qualifications

    1. Experience migrating and updating Microsoft Azure.
    2. Knowledge of relevant server, network and client operating systems and technologies e.g. Microsoft Windows, Linux or other operating system software.
      1. 1-3 years’ of experience working with client/server based equipment/operating systems in a complex enterprise network environment.
      2. 1-3 years’ experience in working with systems and applications in a client/server environment. Experience with Health Care IT application, e.g. Epic EMR or Lawson Financials.
      3. Note: Experience in working with systems in a Citrix computing environment is highly desired.
    3. Education: Bachelor’s Degree in Information Systems/Technology/Computer Science (or equivalent work experience).
    4. Excellent time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position.
    5. Analytical thinking for effective problem determination and correction within the department and in the user community is essential.
    6. Certification/Licensure/Registration in Microsoft or UNIX specified certified designations for Server, Email, Office, Portal or Desktop technologies.
    7. Experience in information systems/technology within a health care provider organization is desired.

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