General Summary of Position Responsibility:
The Spanish-Speaking Heartlight Specialist is responsible for responding to the needs of grieving children and families, particularly those who speak only Spanish, through bereavement support, advocacy, education, and community networking.
Integrates Lurie Children’s mission and vision into all dimensions of work. Understands and integrates into the delivery of patient care the needs of infants, children, adolescent and adults with regard to human growth and development processes. The position actively supports the hospital's and the department’s Continuous Quality Improvement and customer service goals through modeling of appropriate behavior and by providing a work environment conducive to attaining these goals.
Essential Job Functions:
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
Knowledge, Skills and Abilities: