The Assistant Director, Research Support, is responsible for managing a team to provide support to Principal Investigators (PIs) for pre-award activities, onboarding and staffing, purchasing, and Neighborhood organizational assistance. As a member of the Stanley Manne Children's Research Institute (Manne Research Institute) research administration team, the Assistant Director is responsible with coordinating research support with the Office of Sponsored Programs, Office of Sponsored Research Finance, Office of Clinical Trials, and any other research or financial units at Manne Research Institute/Lurie Children’s Hospital.
1. Manage and oversee of the operations of the Research Support Office including direct supervision of Research Administrative Coordinators and Research Grant Specialists.
2. Lead continued process improvement initiatives and maintain standard operating procedures.
3. Serve as a liaison with Office of Sponsored Programs to ensure consistency in interpretation of sponsor guidelines, research compliance and processes.
4. Serve as a liaison with other Research units.
5. Provide expert advice on pre-award related inquiries from divisions/departments and OSP staff.
6. Analyze and problem solve/identify solutions for high impact research administrative issues.
7. Develop research metrics, reports and dashboards to assist organizational and divisional level analysis, gauge team success, and adjust workloads as needed.
8. Maintain training program for new staff and on-board new hires.
9. Identify training needs of researchers and assist OSP with training programs.
10. Ensure the smooth daily operation of the Neighborhoods and support the faculty researchers and research staff and trainees.
11. Provide input and suggestions to the Chief Operation Officer for improving operations.
12. Perform job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, donors, volunteers, co-workers and others.
13. Other job functions and special projects as assigned
1. Education: Bachelor’s degree in relevant field is required.
2. Master’s degree and/or Certified Research Administrator (CRA) preferred.
3. Five to seven years of research administration, preferably in a academic medical center setting.
4. Extensive knowledge of Uniform Guidance, NIH Grant Policy Statement, and other federal regulations required.
5. Knowledge of Grants.gov and other federal systems preferred.
6. Demonstrated leadership skills required.
7. Demonstrated track record in a front-line service-oriented position, involving extensive customer contact and relationship building required.
8. Ability, especially under pressure, to be professional, courteous, and tactful in dealing with investigators, administrative staff and funding agency contacts required.
9. Ability to meet deadlines in a fast-paced team environment with minimal supervision and maintain sensitive and confidential information required.
10. Ability to analyze complex situations, identify workable solutions and make appropriate determinations required.
11. Attention to detail and the ability to multitask required.
12. Prioritizing, organizing and assessing work in order to meet aggressive deadlines and cope in fast-paced environment required.
13. Excellent customer service and interpersonal skills required.
14. Capable of working in a diverse, multi-disciplinary team and interacting with all levels of the organization required.